UK customers - Royal Mail are planning strike action on the 24th, 25th, 30th of November and 1st of December. They will not deliver or collect on this day.
I just love these shoes! They look fantastic and are so comfy too. Well worth the wait of them coming back into stock!
Excellent customer service
Very good. Comfortable and stunning - a hard to find combo!
ESSKA Returns Issues
Poor - can you please send me a returns slip for this item? Your returns portal does not work on your website. I assume this is deliberate. Poor customer service.
Gorgeous shoes but sadly didn’t fit
I love the colour and the quality of these shoes, I am normally a size 6 so I tried that size first as the Charlie sandals size 6 are fine for me (didn’t read the sizing advice properly!), but they were too big. Sadly the size 5 also doesn’t fit me properly as my foot lifts out the shoe when I walk. Hoping you bring back Charlie in vegan gold or light gold!
Lovely but a bit on the small side for a 4.5
Love this brand and am still looking to find the perfect shoe for my wedding party. The platinum wasn't in stock so they advised I choose the gold for sizing. All very helpful and I will be ordering the platinum when it comes in stock.
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We believe in people’s inner beauty and that they should not have to conform to standards set by society. We believe that we should all love ourselves exactly as we are and should not feel the need to change for the benefit of others. We believe in kindness and fairness in everything we do. We believe in the power of positivity and a positive frame of mind. Finally, we believe in equality; regardless of age, ethnicity, religion, size, shape or status.
We promise to provide you with the best customer experience. Our goal is to make you happy. We promise to ship your order as quickly as possible. We promise to continue designing stylish, comfortable shoes. We promise to keep quality at the forefront of everything we do and, lastly, we promise to do our best in being both ethical and sustainable.
Your Peace Of Mind
Exceptional customer service is very important to us and we are available by phone or email to answer your queries. We only ship via trackable parcel services, so you can check on your delivery at all times. We offer hassle-free returns; if you are not happy with your product, if it doesn’t fit, or, you just changed your mind, you can return it within 14 days for an exchange or a refund. Lastly, we value your privacy and we will never share your data or details.