UK customers - Royal Mail are planning strike action on the 9th, 11th, 14th of December. They will not deliver or collect on these days. Customer deliveries and returns will be delayed as a result.
In the UK, we now offer DPD as a replacement service for deliveries.
Quality & Comfort
I have wide feet and generally find heals uncomfortable. These shoes were extremely comfortable (I had read other reviews saying this which is why I was keen to try them). The quality of the shoes is lovely and the Vegan Leather seems to be of a high quality (they look like leather). I'd say that because of the comfort they most likely size bigger than average. I chose the Vegan gold over the Valerie Light Gold and Victoria Gold purely because of the shade of gold. I'm sure these will be my 'go to' shoes moving forwards and love the fact that the style is available in so many colours etc. I'm sure I will be back for more in the future!
Bought these for a wedding…fully expected to change them for flats in the evening so I could dance, but 1am rolled around and I found myself taking these shoes off and crawling into bed. I never wear heels and these were genuinely so comfortable that I didn’t even notice I was wearing them. Great fir, great shoe!
I just love these shoes! They look fantastic and are so comfy too. Well worth the wait of them coming back into stock!
Excellent customer service
Very good. Comfortable and stunning - a hard to find combo!
ESSKA Returns Issues
Poor - can you please send me a returns slip for this item? Your returns portal does not work on your website. I assume this is deliberate. Poor customer service.
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We believe in people’s inner beauty and that they should not have to conform to standards set by society. We believe that we should all love ourselves exactly as we are and should not feel the need to change for the benefit of others. We believe in kindness and fairness in everything we do. We believe in the power of positivity and a positive frame of mind. Finally, we believe in equality; regardless of age, ethnicity, religion, size, shape or status.
We promise to provide you with the best customer experience. Our goal is to make you happy. We promise to ship your order as quickly as possible. We promise to continue designing stylish, comfortable shoes. We promise to keep quality at the forefront of everything we do and, lastly, we promise to do our best in being both ethical and sustainable.
Your Peace Of Mind
Exceptional customer service is very important to us and we are available by phone or email to answer your queries. We only ship via trackable parcel services, so you can check on your delivery at all times. We offer hassle-free returns; if you are not happy with your product, if it doesn’t fit, or, you just changed your mind, you can return it within 14 days for an exchange or a refund. Lastly, we value your privacy and we will never share your data or details.