UK customers - Royal Mail are planning strike action on the 24th, 25th, 30th of November and 1st of December. They will not deliver or collect on this day.
Not so great shoe, excellent customer service
I was sent the incorrect shoe in the incorrect size, which was disappointing. The shoe that arrived was not made terribly well. My disappointment with the shoe was very much offset by their fantastic customer service. Their shipping rates are very reasonable (and delivery was very quick), also their return policy is very generous and very easy to use. Their customer service is also incredibly detail oriented and well managed.
Love my boots
I already have a black pair of Esska Chelsea boots, about 3 years old and so comfortable. The new ones are equally so, from very first wearing too!
Best Service great shoes
the email contact was prompt and helpful. the shoe is high quality ! and all very quick
The Tatiana boot is really gorgeous and like all Esska shoes its supper comfy. it goes really well with dresses and is such a bright fun design.
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We believe in people’s inner beauty and that they should not have to conform to standards set by society. We believe that we should all love ourselves exactly as we are and should not feel the need to change for the benefit of others. We believe in kindness and fairness in everything we do. We believe in the power of positivity and a positive frame of mind. Finally, we believe in equality; regardless of age, ethnicity, religion, size, shape or status.
We promise to provide you with the best customer experience. Our goal is to make you happy. We promise to ship your order as quickly as possible. We promise to continue designing stylish, comfortable shoes. We promise to keep quality at the forefront of everything we do and, lastly, we promise to do our best in being both ethical and sustainable.
Your Peace Of Mind
Exceptional customer service is very important to us and we are available by phone or email to answer your queries. We only ship via trackable parcel services, so you can check on your delivery at all times. We offer hassle-free returns; if you are not happy with your product, if it doesn’t fit, or, you just changed your mind, you can return it within 14 days for an exchange or a refund. Lastly, we value your privacy and we will never share your data or details.